# Best CRM for Concrete Contractors: 8 Ranked

> For residential flatwork crews under about 10 people, Jobber or QuoteIQ is the realistic start. Projul fits crews that need pours, ready-mix orders and pump bookings on one schedule. Followup CRM suits commercial bid pipelines. Whatever you pick, make it store one pour record: yardage, delivery ticket, deposit, weather moves and photos.

- Canonical URL: https://www.pavadotech.com/blog/best-crm-for-concrete-contractors
- Author: Om Patel
- Published: 2026-09-23
- Topic: Custom CRM

**The best CRM for a concrete contractor is the one that can hold the whole pour on one record: the square footage and yardage you quoted, the deposit you took, the ready-mix and pump you booked, every weather move, the delivery ticket and the photos.** Feature lists do not separate these tools. That record does, because it is what you need on the day a customer calls about a crack.

Almost everything ranking for this search is a vendor page: Builder Prime, Houzz Pro, Followup CRM, Projul, QuoteIQ and Agiled all rank for their own product, and none of them is an independent list. Two of those "concrete" pages are also templated. Builder Prime's is written for concrete *coatings* and slips into "the siding business" halfway down, and Houzz Pro's calls itself a "masonry CRM." Our [field service CRM comparison](https://www.pavadotech.com/blog/best-crm-for-field-service-and-blue-collar-businesses) covers the general tools. This post is about what concrete needs on top of them.

Owner opinion is thin for a reason: in 2026 the r/Concrete moderators posted, to more than 370 upvotes, that app developers "are going to be banned without warning." We read the r/Concrete, r/Construction and r/Contractor threads we could find and checked every price on the vendor's own page in September 2026. We build custom CRMs, so weigh our view as you would any vendor's.

- **The pour record is the real test:** quoted yardage against delivered yardage, the ready-mix time limit printed on the ticket, deposit status, weather moves and dated photos, all on one job.
- **Crack disputes are won on records.** ASCC, citing ACI 302.1R, says random cracks can be expected in 0 to 3 percent of slab panels, and that blame without verified cause is a guess.
- **Published prices run from about $29 a month to about $8,440 in year one** (Followup CRM's five seat minimum plus its launch fee).
- **Commercial and residential concrete need different CRMs.** Residential needs deposits and fast quotes. Commercial needs a bid pipeline and progress billing for GCs who may take 30 to 90 days to pay.

## What is the best CRM for concrete contractors?

- **Jobber:** best for residential flatwork crews that mostly need quoting, scheduling and getting paid.
- **QuoteIQ:** best for driveway and patio quoting from satellite measurements before the site visit.
- **Projul:** best for crews that need pours, ready-mix orders and pump bookings on one schedule.
- **JobTread:** best for foundation and larger residential jobs that behave like construction projects.
- **Followup CRM:** best for commercial subs whose work arrives through bids to GCs.

## Quick comparison table

Prices are each vendor's own published list price, checked September 2026.

| Tool | Best for | Starting price | The deal breaker to check | QuickBooks |
| --- | --- | --- | --- | --- |
| Jobber | Residential flatwork, 1 to 10 people | $29/mo Core (annual) | Job costing and crews start on Grow | QuickBooks Online |
| QuoteIQ | Satellite measured flatwork quotes | $29.99/mo Essentials | Measurement and job costing need Pro ($149.99) | Pro and up |
| Projul | Pour, batch plant and pump scheduling | $4,788/yr Core | Annual only; job costing and QBO sync on Core+ | Core+ and up |
| JobTread | Foundations and project style jobs | $199/mo ($159 annual) | No free trial; general construction, not concrete specific | QuickBooks Online |
| Followup CRM | Commercial bid pipeline | $99/user/mo, 5 user minimum | $2,500 launch fee; a sales tool, not a job tool | Not stated on its concrete page |
| Builder Prime | Decorative coatings, sales led | $300/mo platform + $60/core user | SMS is $200/mo extra | Yes |
| CompanyCam | Photo proof on every pour | $63/mo (annual, 1 user) | Photos only; pair it with a CRM | Not a billing tool |
| Sheets, QuickBooks and a calendar | Year one, one crew | $0 plus QuickBooks | Nothing connects; quotes get lost at volume | Native |

## The eight options, ranked

### 1. Jobber

**Best for:** Residential driveways, patios and walkways where the bottleneck is quoting, scheduling and collecting.

**Pricing:** [Jobber's pricing page](https://www.getjobber.com/pricing/) lists Core at $29 a month on annual billing after an introductory rate, or $49 month to month. Grow, the first plan with job costing and crews, lists from $199 a month on monthly billing. Additional users are $29 each. Online card payments are 2.9 percent plus 30 cents, in person 2.7 percent plus 30 cents, and bank payments 1 percent.

Jobber is a general home service CRM: request forms, quotes with e-signature, a crew calendar, invoicing and a client hub, synced with QuickBooks Online or Xero. Pipeline ($49 a month) and Receptionist ($29 a month) are add-ons.

**Pros:** Quote follow-ups, reminders and the 1 percent bank rate matter on a large driveway ticket. More in our guide to [payment processing for contractors](https://www.pavadotech.com/blog/best-payment-processing-for-contractors).

**Cons:** Nothing in it is built for concrete: no yardage field, no ready-mix order, no pump booking, no ticket log. An r/Construction poster at a small excavation and concrete company said Procore was too expensive and "Jobber just doesn't quite work the way we want." A stone installation owner on r/Contractor said reviews cost "an extra $39 a month and referrals are another $29" and that he was paying $267 a month.

**Our verdict:** The safest start for residential flatwork. Build the pour record as a job checklist on day one, and read our [Jobber alternatives](https://www.pavadotech.com/alternatives/jobber) page if the add-ons start stacking.

### 2. QuoteIQ

**Best for:** Owners who quote driveways and patios from the office and want the square footage before they drive out.

**Pricing:** [QuoteIQ's concrete page](https://myquoteiq.com/industries/concrete-contractor-software/) lists Essentials at $29.99 a month, Beginner $74.99, Pro $149.99, Elite $299 (up to 7 users) and Max $699 (unlimited users). MapMeasure Pro and Job Costing unlock at Pro, and Pipelines and Deals at Elite.

QuoteIQ is a field service CRM with a concrete pitch: trace a pour on satellite imagery and turn the square footage into an itemized flatwork quote. QuoteIQ Cam takes timestamped before and after photos, pitched for dispute protection.

**Pros:** Measurement feeding the quote is the most concrete specific feature on this list, and it speeds up the [square foot estimating](https://www.pavadotech.com/blog/estimating-software-for-contractors) that eats a residential owner's evenings. Photo documentation and QuickBooks sync are in the product rather than bolted on.

**Cons:** Card payments carry 2.9 percent plus 30 cents plus a 1 percent platform fee, per the same page, and AI add-ons are usage billed below Max. The margin math on its concrete page, such as a 620 versus 680 square foot driveway, is QuoteIQ's own illustration, not measured customer data. 

**Our verdict:** The strongest quoting tool for residential flatwork. Budget for Pro, since that is where the concrete features live.

### 3. Projul

**Best for:** Crews running several pours a week who lose money when one weather move breaks the ready-mix, pump and finisher bookings.

**Pricing:** [Projul's pricing page](https://projul.com/pricing/) lists Core at $4,788 a year, Core+ at $7,188 and Pro at $14,388, all annual with no monthly option. Core+ adds change orders, job costing, progress billing, time tracking and QuickBooks Online. Field takeoffs and geofencing are on Pro.

Projul is construction project software with a concrete page that is more specific than most. It says you can attach batch plant orders and pump truck reservations to the pour on the schedule, log delivery tickets against estimated yardage, and store slump tests, cylinder breaks and batch tickets on the job.

**Pros:** It is the only tool here whose own page describes logging delivery tickets against estimated yardage and attaching pump bookings to the pour. Projul advertises no per-user fees, though its grid lists Unlimited Users as a Pro feature, so ask how many seats Core+ includes. Progress billing on Core+ fits GC work.

**Cons:** The annual commitment is the entry ticket. Core, the cheapest plan, lacks the job costing and [change order](https://www.pavadotech.com/blog/how-to-handle-change-orders-without-losing-money) tools a concrete job needs when the sub-base takes more stone than scoped, so Core+ is the realistic price.

**Our verdict:** The best fit for pour logistics if you can commit for a year. Price Core+, not Core.

### 4. JobTread

**Best for:** Foundation, footing and larger residential work that runs like a construction project with subs and a schedule.

**Pricing:** [JobTread's pricing page](https://www.jobtread.com/pricing) lists $199 a month, or $159 a month billed annually at $1,908, with no contract or setup fees. Internal users start at $20 a month. Customers, vendors, subs and field crew who only upload photos, log daily notes and view the schedule are free.

JobTread is general construction management. Its site lists estimating and takeoff, budgets, job costing, change orders, daily logs, AIA payment applications, customer and vendor portals, warranty management and QuickBooks Online. Nothing on it is concrete specific.

**Pros:** AIA pay applications and job costing cover the commercial side most residential tools skip. Free field users suit a crew of finishers who only need to see tomorrow's pour and upload photos. The owner of a 15 plus person residential builder that does its own groundwork and concrete shortlisted it on r/Construction alongside Jobber and Buildxact.

**Cons:** There is no free trial, only a 30 day money back guarantee. It is more system than a two truck flatwork outfit needs, a trade-off covered in [construction software or a CRM](https://www.pavadotech.com/blog/do-i-need-construction-management-software-or-a-crm).

**Our verdict:** A good fit for project style concrete. Oversized for driveways and patios. See [JobTread vs Contractor Foreman](https://www.pavadotech.com/blog/jobtread-vs-contractor-foreman) before you buy.

### 5. Followup CRM

**Best for:** Commercial concrete subs who win work by bidding to GCs and need to know which bids are due, sent and stalled.

**Pricing:** [Followup CRM's pricing page](https://www.followupcrm.com/pricing) lists Starter at $99 per user per month billed annually, Professional at $149, each with a 5 user minimum, plus a one time launch fee of $2,500 or $5,000. That puts the smallest possible first year at about $8,440.

Followup is a sales CRM for construction: a bid board and calendar, activity tracking, proposals and reminders.

**Pros:** It fits how commercial concrete is sold. A bid calendar is the tool a sub needs when due dates stack up, and the [estimate follow-up](https://www.pavadotech.com/blog/estimate-follow-up-software) is where commercial work is often won.

**Cons:** It does not schedule crews, track yardage or bill. The five seat minimum is a poor fit for an owner who bids alone.

**Our verdict:** Buy it only if you have a sales team and a commercial bid volume that justifies $8,000 plus in year one.

### 6. Builder Prime

Built for sales led home improvement and marketed to concrete coatings companies. [Its pricing page](https://www.builderprime.com/pricing) lists a $300 a month platform fee, $60 per core user and $10 per field user, with two way SMS at $200 a month plus 3 cents a message. It suits a decorative or epoxy outfit with salespeople and commissions. Its concrete coatings page also slips into "the siding business," which tells you how trade specific the copy is.

### 7. CompanyCam

Not a CRM, but the cheapest way to fix the photo half of the pour record. [CompanyCam's pricing](https://companycam.com/pricing) lists Core at $63 a month on annual billing with one user, Crew at $129 with three, and $29 per extra user. Timestamped photos organized by address are what you want when a homeowner says a crack appeared "right after you left." See [sending job photos to customers](https://www.pavadotech.com/blog/best-way-to-send-job-photos-to-customers) for how to use them before a complaint.

### 8. Google Sheets, QuickBooks and a shared calendar

This is what the r/Concrete owners we read actually run. One commenter's company keeps its schedule in "an Outlook calendar that all the shot-callers can see and edit," and he estimates in PlanSwift, which he said cost him about $1,500. A reply to a new contractor said Google Sheets, Docs and SketchUp "are all free" and enough to start. It works for one crew. It stops working when quotes go unanswered and nobody notices.

**Also named:** Houzz Pro (its concrete CRM page calls itself a masonry CRM, and we could not load its pricing page), Agiled (its own comparison lists a free plan), Foundation (used by one owner across concrete, trucking and pumping companies of just under 50 people), Raken for daily reports, Crew Console (described in one thread as built by a concrete contractor) and Remato (recommended by a disclosed Remato employee).

If your quotes live in one app, your pour dates on a whiteboard and your delivery tickets in the truck, a [custom CRM](https://www.pavadotech.com/crm) can put the yardage, the deposit, the ticket and the photos on the same job record. We build it around how your crews already work.

## What concrete needs that a generic CRM misses

A general CRM models a customer, a quote and an appointment. Concrete adds a perishable material, weather and a warranty argument that can surface years later.

**Pour day rescheduling as a chain, not an appointment.** A rain delay moves the customer, the ready-mix order, the pump truck and the finishers, and each is a separate call. If your tool only moves the calendar block, the other three live in your head. A cancelled pour also leaves a crew with nothing to do, which is why [scheduling software](https://www.pavadotech.com/blog/contractor-scheduling-software) matters more here than in most trades.

**The delivery ticket, stored against the pour.** ASTM C94 used to set a default of 90 minutes to finish discharge. [The American Concrete Pumping Association](https://www.concretepumpers.com/acpa-news/2022/06/21/change-astm-c94-21-time-limit) explains that the 2021 revision dropped the default: the purchaser states the time limit when ordering, or the producer sets one, and "the time limit to complete discharge shall be stated on the delivery ticket." That ticket, and any water added on site, belongs on the job record.

**Quoted yardage against delivered yardage.** Log tickets against the estimate on every pour and your waste factor stops being a guess. That is the concrete version of [comparing estimated and actual job costs](https://www.pavadotech.com/blog/how-to-compare-estimated-vs-actual-job-costs).

**A deposit before you order the concrete.** On residential work you pay the plant before the customer sees a slab. Our guide on [collecting a deposit before starting work](https://www.pavadotech.com/blog/how-to-collect-a-deposit-before-starting-work) covers how to ask. The CRM should block the pour from being scheduled until the deposit shows paid.

**Photos that answer a crack complaint.** [ASCC Position Statement #29](https://ascconline.org/Portals/ASCC/Files/Position%20Statements/PS-29_CracksInSlabsWebSC.pdf?ver=c2oKa0GiFjeiZ-x4I7QZZg%3D%3D) quotes ACI 302.1R that "it is unrealistic to expect crack-free and curl-free floors," says random cracks can reasonably be expected in 0 to 3 percent of slab panels, and warns that alleged causes such as late saw cutting or added water "are guesses" unless they can be verified. Base, forms, joint layout, saw cut time and curing, photographed and dated, are how you verify.

**Commercial money moves differently.** On a r/Concrete thread about cash flow, a one year old sub described floating weekly payroll "for 30-90 days" until GCs pay. One reply warned that retention held through the warranty period "can be all the profit from the job," and described waiting ten weeks on $90,000. Residential needs deposits. Commercial needs a [progress payment schedule](https://www.pavadotech.com/blog/progress-payment-schedule) and a retention balance per job.

**Seasonality.** Past pour customers and unsold quotes are the base for [work in the slow season](https://www.pavadotech.com/blog/how-to-get-work-in-the-slow-season).

## How we ranked these

1. **Can one job hold the whole pour?** Yardage, ticket, deposit, weather moves and photos on one record. This is the question a crack claim will eventually ask.
2. **Does a moved pour date show what else must move?** A tool that moves only the customer appointment leaves the ready-mix and pump to memory.
3. **Does it fit residential, commercial, or both?** Deposits and fast quotes versus bid pipelines and progress billing. Few tools do both well.
4. **What do the concrete features actually cost?** The entry price is rarely the price you pay once measurement or job costing is needed.
5. **Will a finisher use it on a slab?** Free or cheap field users, a simple mobile app and photos that upload offline matter more than the office dashboard.

## What concrete owners actually use

The honest finding is that most small concrete companies in these threads run a mix of spreadsheets, a takeoff tool and QuickBooks, not a CRM.

On r/Concrete, a career finisher moving into the office asked what to use because the man he was replacing "does everything on notebooks and pads." The top reply was the Outlook calendar and PlanSwift setup above.

On estimating, a curb, gutter and sidewalk contractor asked for help because Bluebeam was bogging him down. The most detailed reply said Bluebeam is for takeoff only, and that when a tender is about to close, a spreadsheet "allows for the speed needed." Another liked PlanSwift partly because his rebar fabricator uses it and can price straight from his takeoff.

On r/Construction, the sole office employee of a flatwork sub was told to try Trello or Smartsheet, and the excavation and concrete company that found Jobber a poor fit ended up looking at Trello, Excavation Expert and Crew Console. Several replies came from people who build or sell software, which is the pattern in every trade we research.

## Deeper answers

### Should a concrete contractor use one app or several?

Usually two or three: a CRM for customers and money, a takeoff tool if you bid from plans, and a photo app if the CRM's camera is weak. A site work and concrete owner on r/Construction said most all in one tools "felt bloated or crazy expensive." The risk with several tools is a split pour record, so pick one system as the job record and attach the rest by job number. If crews clock hours in a separate app, our [construction time tracking comparison](https://www.pavadotech.com/blog/best-time-tracking-app-for-construction-crews) covers which ones pass hours through to a job.

### What should a concrete CRM record for every pour?

At minimum: pour area, thickness, mix and PSI, quoted yardage, deposit and date paid, ready-mix order, pump booking, each reschedule with its reason, delivered yardage from the tickets, water added on site, joint layout and saw cut time, and dated photos of base, forms, finish and curing. Most of it is a checklist a foreman ticks on a phone. It is also the record behind a [CRM built for contractors](https://www.pavadotech.com/blog/contractor-crm) rather than for salespeople.

### Is the software different for commercial and residential concrete?

Yes. Residential flatwork is sold one homeowner at a time, fast, with a deposit, so quoting speed and payment collection matter most. Commercial work is won through bids to GCs, paid in progress billings, and often subject to retention, so a bid pipeline, pay applications and a receivables view matter most. The cash flow thread showed what happens when commercial money slows: one reply advised bidding the hardscape at the end of a big project over interior slabs, because "you will be paid earlier." Our guide to [contractor cash flow](https://www.pavadotech.com/blog/contractor-cash-flow-management) covers the rest. A mixed shop should decide which side the CRM serves first.

## Go deeper

- [CRM topic hub](https://www.pavadotech.com/blog/topic/crm): every guide on choosing, switching and running a CRM.
- [Jobber alternatives for small contractors](https://www.pavadotech.com/blog/jobber-alternatives-for-small-contractors): what to try when Jobber's add-ons outgrow the budget.
- [How to get more paving jobs](https://www.pavadotech.com/blog/how-to-get-more-paving-jobs): the lead side for flatwork's closest neighbour.

## How to pick

Start from the work. For residential flatwork, trial Jobber or QuoteIQ and build the pour record as a checklist in week one. For heavy pour logistics, price Projul Core+. For commercial bidding, a bid pipeline matters more than any scheduling feature. Then pull up an old job and ask whether you could answer a crack complaint from what the system holds.

## FAQ

### What is the best CRM for a concrete contractor?

It depends on the work. For residential flatwork under about 10 people, Jobber is the safest general choice and QuoteIQ is the most flatwork specific, with satellite measurement on its Pro plan at $149.99 a month. Projul, from $4,788 a year flat, suits crews that need pours, batch plant orders and pump bookings on one schedule. Followup CRM, at $99 per user per month with a five user minimum, is built for commercial bid pipelines.

### Is Jobber good for concrete contractors?

It is good for the office side of residential flatwork: requests, quotes, scheduling, invoices and card payments at 2.9 percent plus 30 cents online. It has nothing built for concrete itself, such as yardage, ready-mix orders, pump bookings or delivery tickets, so those live in notes or another tool. Job costing and crews start on Grow, not on the $29 Core plan, and several features are paid add-ons.

### Do concrete contractors need a CRM or takeoff software?

Often both, because they do different jobs. Takeoff tools such as PlanSwift and Bluebeam measure plans, and the r/Concrete estimators we read used them for quantities and then priced in Excel. One said Excel is still his best estimating tool when a tender is about to close. A CRM tracks the customer, the quote, the schedule and the money. Commercial bidders usually need takeoff first. Residential flatwork crews usually need the CRM first.

### Should I take a deposit before pouring concrete?

Yes on residential work, because you pay for the ready-mix before the customer sees a finished slab. In one r/Contractor thread, a patio contractor asked for half of a $4,000 job up front, the customer refused, and the top reply with over 200 upvotes said the customer was the one planning to scam. Commercial subs rarely get deposits but can negotiate milestone billing. Check your state's deposit rules before setting a percentage.

### How do I protect my concrete business from crack complaints?

Set expectations in writing and keep a record of each pour. The American Society of Concrete Contractors, citing ACI 302.1R, says random cracks can reasonably be expected in 0 to 3 percent of slab panels, and that blame for random cracks is often guesswork unless the cause can be verified. Photos of the base, joint layout and curing, plus the delivery ticket, are what let you verify it.

### Can a CRM handle rain delays on concrete pours?

Most general CRMs can move an appointment and text the customer, but that is only one of the calls a rained out pour sets off. You also have to move the ready-mix order, the pump truck and the finishers. Projul says its schedule keeps batch plant orders and pump reservations next to the pour, so a moved date shows what else needs a call. With a generic tool, add those as checklist items on the job.

### Is there a free CRM for concrete contractors?

Agiled's own comparison says its free plan covers CRM, proposals, contracts and invoicing. On r/Concrete, the most practical advice to a brand new contractor was that Google Sheets, Google Docs and SketchUp are free and enough to start, and another owner said QuickBooks, Excel and a pad and pen work pretty well. Move to paid software when you are running more than one crew or losing track of quotes.

### How much does concrete contractor software cost?

Published prices checked in September 2026 run from about $29 a month for Jobber Core or QuoteIQ Essentials to $4,788 a year for Projul Core and $7,188 for Core+, which adds job costing and QuickBooks Online sync. Followup CRM has a five user minimum at $99 per user per month plus a $2,500 one time launch fee, about $8,440 in year one. Payment processing often costs more than the subscription.