Field service software
ServiceTitan Payments fees in 2026: what you actually pay
Updated · Checked against primary sources
The short answer
ServiceTitan does not publish its payment processing rates. Its payments FAQ says it offers custom pricing and that fees depend on payment method, transaction type and your agreement, and its software is priced per technician on request. Online invoice payments are charged the unqualified, keyed-in card rate, and ServiceTitan has no feature to add a card fee to invoices.
Larger residential and commercial trades contractors running ServiceTitan, in the US and Canada.
ServiceTitan Payments rates
| Payment type | Published rate |
|---|---|
| In person (tap, dip, swipe) | Not published |
| Online or invoice link | Not published |
ServiceTitan Payments quotes most rates privately, so what you pay depends on your agreement. Check your statement against the effective-rate math below.
What ServiceTitan Payments costs on your volume
Fee calculator
ServiceTitan Payments does not publish enough rates to calculate this.
| Same volume on | Monthly | Yearly |
|---|---|---|
| Housecall Pro Payments | $1,036 | $12,432 |
| Jobber Payments | $1,107 | $13,280 |
Uses each provider's published headline card rate and ACH terms only. Monthly software, hardware and per-feature fees are listed separately below and are not included.
Monthly and other fees
| Fee | Amount |
|---|---|
| Software (Starter, Essentials, The Works) | Per-technician pricing, quote only |
| Membership Renewal Protection (card updater) | Additional fee, not published |
| ProfitStars check and ACH month-end fees | Not published |
ServiceTitan Payments fee traps to check
- Rates are custom and unpublished; ServiceTitan's payments page tells you to email fintechsales@servicetitan.com for details, and its help center says to contact paymentsetup@servicetitan.com.
- Online Payments links use the unqualified, keyed-in card rate, typically your most expensive card rate.
- Check and ACH processor ProfitStars assesses month-end fees, and a separate fee can apply if a debit block on your bank account stops it collecting them.
- Membership Renewal Protection, which updates saved cards, carries additional fees that are not published.
- Merchant transaction limits (per check, daily or monthly volume) can decline a large ACH or check payment unless you ask to raise them ahead of a big job.
- In Canada, Tap to Pay and Pay by Bank are not available; only card readers, keyed transactions and Online Payments are.
How to lower your ServiceTitan Payments fees
- Ask for your full rate schedule in writing (card-present, keyed, online, ACH, check and every monthly fee), then compare it with a published interchange-plus provider on the same statement.
- Take cards with Tap to Pay or a reader in the field; ServiceTitan itself says Tap to Pay saves on processing fees compared with manual entry, which is also the rate online links use.
- Offer Pay by Bank or ACH on large invoices, and raise your transaction limits before a high-ticket job so the payment is not declined.
- Use the Code of Conduct: your processor must give 30 to 60 days' notice of fee increases or of interchange cuts it will not pass on, and you can exit without penalty within 70 calendar days after the change takes effect.
Can you pass the fee to customers?
Not supported. ServiceTitan's payments FAQ says ServiceTitan does not charge for credit card transactions "and there is no feature to enable this"; any card fee on an invoice comes from your gateway or processor.
Contract and cancellation
Not published.
ServiceTitan Payments vs other field service software options
| Provider | In person | Online | ACH |
|---|---|---|---|
| ServiceTitan Payments | Not published | Not published | Not published |
| Jobber Payments | 2.7% + 30¢ | 2.9% + 30¢ | 1%, no published cap |
| Housecall Pro Payments | 2.59% | 2.99% | 1%, no published cap |
Compare fees
- Field service softwareJobber Payments fees2.7% + 30¢ headline rate
- Field service softwareHousecall Pro Payments fees2.59% headline rate
Frequently asked questions
- What are ServiceTitan Payments rates?
- ServiceTitan does not publish them. Its help center says it offers custom pricing for merchants and asks you to contact its payments team, and its payments page says fees vary by method, transaction type and agreement.
- Can I add a credit card fee to ServiceTitan invoices?
- ServiceTitan's FAQ says there is no feature to enable a credit card charge on invoices. If a fee appears on an invoice, it is coming from your gateway or processor.
- Why are my ServiceTitan online payments more expensive?
- ServiceTitan's FAQ says Online Payments are charged the unqualified, keyed-in card rate. That is usually higher than the rate for cards tapped or dipped in the field.
- Does ServiceTitan Payments work in Canada?
- Yes, with card readers, keyed transactions and Online Payments. Tap to Pay, Pay by Bank and mobile check capture are US only.
Where Pavado comes in
How Pavado finds the money your business is leaking
Want ServiceTitan Payments's charges checked against your own agreement? Pavado reviews statement and contract exports, then returns a written list of potential overpayments and questions for your provider. No account logins needed.
Send us the statements, contracts and bills you already have. We read the lines nobody reads and come back with a written list of what you are overpaying, what is about to renew and what you are owed.
- Fees you are overpaying. Processor, bank and platform charges checked line by line against what you agreed to.
- Contracts before they renew. Every renewal date and notice window we can see, so you can leave or renegotiate in time.
- Bills worth disputing. Insurance audit bills and lead charges with a dispute or credit window still open.
- Money you are owed. Unpaid invoices and holdback sorted by age and by the deadline that protects them.
- 1.Tell us what you pay for and send exports, not logins.
- 2.A person replies within one business day with what we need.
- 3.You get a written list: each item, what it looks to be worth and who acts on it.
The first conversation and a scoped proposal are free, and we will tell you early if we are not the right fit.
Go deeper
- GuideBest Payment Processing for Contractors: 8 ComparedCompare 8 contractor payment processors on large-invoice fees, ACH caps and workflow. Check the full cost before switching, or request a free fee review.
- GuideJobber vs Housecall Pro 2026: Price and FeesJobber charges 2.9% + 30 cents online; Housecall Pro lists six card rates up to 3.49%. The true Jobber vs Housecall Pro cost for a 3-truck shop.
- GuideShould I Accept Credit Cards as a Contractor?At a 10% net margin, a 3% card fee eats roughly 30% of the profit on the job. Here is the math, the rules in Canada and the US, and when to say no.
- GuideHearth vs GreenSky: What the Rate Sheet ShowsA real GreenSky rate sheet runs 5.85% to 33.6% per loan. Hearth charges a flat $1,499 to $6,000 a year. Who pays what, when you get paid, and who wins.
Sources
- ServiceTitan Help: Payments FAQ
- ServiceTitan: Payments features and FAQ
- ServiceTitan: Pricing
- FCAC: Merchant rights under the Code of Conduct for the Payment Card Industry
Cite this page
Pavado, “ServiceTitan Payments Fees 2026”, https://www.pavadotech.com/fees/servicetitan-payments, updated 2026-09-24.